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The second-hand marketplace Users Voice Displeasure Regarding Sizing Changes

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

The second-hand shopping app has updated its measurement guidelines for women's and children's clothes without notifying every member regarding the update.

Social Media Backlash

Numerous buyers and vendors are posting online stating that platform listings now display a different size category compared to what was initially listed because of the remapping.

The platform stated the new system was more in line with similar services.

It has advised users to check their listings and update the measurements by hand when needed, causing user dissatisfaction.

Size Classification Changes

Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.

User Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she explained.

Necessary Adjustments

Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she said.

Marketplace Information

The service features exceeding 100 million users, comprising 18 million UK members.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices after backlash from users.

CG
The writer

Cindy Guzman

Eleanor Walsh is a fintech enthusiast and freelance writer specializing in cryptocurrency trends and UK digital finance.

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